About the products
BobiBag® is an innovative luggage packer designed to enhance your travel experience It offers a number of benefits, such as the protection of your luggage against physical damage, security against possible theft or unauthorized openings, resistance to external agents such as snow and rain, and the ability to identify your luggage through a built-in tag. In addition, BobiBag® can also be customized for use in corporate gifts, making it a versatile option for promoting your brand. In short, BobiBag® is your ideal travel companion that combines protection, functionality and versatility.
The choice of pack will depend on your needs.
- If you want to pack up to 2 suitcases, the BASIC PACK is an excellent option.
- If you want to pack up to 2 suitcases but you already have an applicator, the REPLACEMENT PACK is an economical alternative.
- If you want to pack up to 6 suitcases, the FAMILY PACK is ideal.
- And if you need more capacity or already have an applicator, the COILS PACK allows you to pack up to 12 suitcases.
Choose the one that best suits your situation and enjoy the comfort and protection of BobiBag®. Add that 1 BASIC PACK is always essential because it contains the applicator and remember that it never hurts to have a couple of coils at home to save you from any unforeseen event. 😉
Due to the abundant detailed information on our website, this is uncommon. If you experience any discrepancies, we invite you to contact us to evaluate the reason.
Can I return a product if it is not what I expected? However, in the rare event that your product arrives damaged, we guarantee a return or replacement. Tu satisfacción es nuestra prioridad.
On some special dates, we announce promotions through coupons on our social networks so you can take advantage of discounts. Don’t miss any! 😉. However, if you are interested in making a large purchase, we invite you to contact us to discuss the possibility of obtaining a personalized discount.
Yes, our products are manufactured in Spain and are of national production.
We are firmly committed to the environment. Although our applicator is made of plastic, it is infinitely reusable once you have it, which reduces waste generation. 🌳
To dispose of the waste generated when packing your suitcase responsibly, we recommend separating them properly.
- The plastic used for packaging must go in the yellow container.
- The cardboard tube of the coil, together with the label and adhesive support, should be deposited in the blue container.
This will contribute to responsible handling of materials and the preservation of the environment. 🌳
About the use and content of the website
Creating your account is very easy at BobiBag®. When you click on the account icon, you will see two options: ‘Access your account’ or ‘Register’. If you are not registered as a user, simply select ‘Register’ and follow the simple steps to create your account in a few minutes.
Absolutely! BobiBag® is designed to follow you wherever you go. You can sign in to your account from any device, at any time. Your comfort is our mission. 🌍
If you forget your password, don’t worry. When accessing your account, you will see the option ‘Forgot password?’ just below. Click on it, and we’ll guide you to reset your password quickly and easily.
To update your account information, you must select the ‘Account’ icon that appears in the icon menu (located at the top right of the web) and from the desktop of your account you can manage your shipping and billing addresses and Edit your password and account details.
Yes, you can save items to your wishlist for later purchase. Simply add the items to your cart and, when you’re ready to buy, head to your cart and complete the purchase. 🛒
Yes, you have videos showing how to use our products. On our website, you will find a demonstration video in the section ‘How do you use BobiBag?’ where you can see more in detail the process of packing the suitcase with BobiBag®®. You can also check our Instagram account, where we share videos that will guide you in the use of our products.
Yes, we offer detailed information about the materials and characteristics of our products. All the technical specifications are detailed on our website and are organized by sections so you do not miss any detail. We are committed to providing you with all the information you need to make an informed decision.
Of course! If you scroll down on the homepage of our website, you will see how the reviews of customers who have already used BobiBag® scroll, sharing their experiences.
We like customers to share their opinion to help others learn more about our products and for us to continue improving them. 👍
Very simple! When placing an order, you will receive an email that allows you to share your experience with BobiBag® once you have used it. Your experience will be published on the web along with the rest of the reviews. ✍️
We like customers to share their opinion to help others learn more about our products and for us to continue improving them. 👍
About orders
Yes! You have several options:
- In the upper center of the web you can see that there are four sections (Basic, Replacement, Family and Coils), you must select the one that best suits your needs and will give you the option to add it to the cart.
- Sliding the home page to the ‘Store’ section and choose the one that best suits your trip.
- Select the store icon that appears in the icon menu (located at the top right of the screen).
Yes, it is possible to place an order by phone. You must press the ‘Contact’ icon that appears in the icon menu (located at the top right of the screen) and there you will find our contact telephone number as well as our email address and schedules.
Yes, you can buy BobiBag® in physical stores. On our interactive map on the web, you can find the different locations where BobiBag® is sold. You just have to approach the one that is most convenient for you to make your purchase in person! 👍
Although placing an order online through our website there is no cash on delivery option, you can choose to make the purchase in one of the physical stores distributed by BobiBag®.
If when you place an order you notice that there is an error in your purchase, you must contact us by phone or email as soon as possible. In case we have not proceeded to send the material, you can modify or cancel your order.
About shipping and delivery
Of course! Our BobiBag® suitcase packer is like a globetrotter, ready to travel with you anywhere in the world! We ship internationally so you can enjoy the safety of your luggage no matter where your adventures take you.
Of course! When you finish your purchase, in the last step you will find a section of ‘Order notes’, where you can add special notes for delivery if you require it and the carriers will try to deliver it as desired. 🚚
In a maximum between 24 and 48 hours of working days in the peninsula. For other destinations, the client will be informed about the estimated date of arrival.
About Customer Service
Of course! 😉 In the ‘Contact’ icon that appears in the icon menu (located at the top right of the screen) you will find our contact telephone number as well as our email address and social networks (Instagram, Twitter and Facebook).
Our customer service hours are Monday to Friday from 9 a.m. to 5 p.m.
Of course! Although on our website we provide instructions to help you choose the right product for your travel needs, do not hesitate to contact us if you have any questions or need personalized advice. We are here to help you find the best solution based on your next trip. Click here.
When you make a purchase, we provide an estimated delivery time. However, if at any time you need to know the status of your order, do not hesitate to contact us.